Contact Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? We read every message that comes in, and this page explains the best way to reach us and what we can (and can't) help with.

How to reach the Best Crypto Casino team

The quickest way to contact us is by email at [email protected]. We cover a lot of ground — supported coins, licensing details, payout speeds, bonus terms — and we rely on reader input to keep that information current, so don't hesitate to write in if something looks off or out of date.

We aim to respond within a couple of business days. Enquiries about specific casinos, general feedback on the site, or corrections to anything you've read on iotaarchive.com are all welcome.

What we can help with

• Corrections or updates to information about coin support, licensing, bonus terms, or payout speed on any site we cover
• Feedback on your experience with a listed operator, positive or negative
• General questions about how our rankings and reviews work
• Suggestions for topics or comparisons you'd like to see covered
• Technical issues with the site itself, such as broken links or display problems

What we can't help with

We're an independent review and comparison resource, not a casino operator, payment processor, or customer support desk for any of the sites listed here. That means we're not able to:

• Process deposits, withdrawals, or refunds on your behalf
• Resolve account verification issues, frozen funds, or disputes with a specific casino — those need to go through that operator's own support team
• Provide personalized financial, tax, or legal advice. If you have questions about how gambling winnings or crypto transactions are taxed, a qualified tax professional is the right person to ask
• Offer betting advice or predictions, or suggest ways to get around a casino's identity checks or a state's access restrictions

If your issue is with a specific site, check that operator's own help section or live chat first — they'll be far better placed to look into account-specific problems than we are.

Before you write in: a few things worth checking first

A lot of contact requests we get are answered elsewhere on the site already. It might save you time to look here first:

• For background on who we are and how we approach reviews, see our About Us page
• For tools, limits, and support if gambling has stopped being fun, visit our Responsible Gambling page
• For the rules governing use of this site, read our Terms and Conditions

A quick word on gambling and eligibility

Nothing on this site is an invitation to gamble, and we don't offer any guarantee of winning — all casino games carry a real risk of losing money, and crypto values can move sharply while your funds are in play. Our content is intended for readers of legal gambling age in their jurisdiction: 18 or 21 depending on the site and applicable state rules, and always confirm which applies before playing. Offshore crypto casinos operate under licences from jurisdictions like Curaçao or Anjouan rather than any US regulator, sit in a legal grey area for US players, and may not offer the same player protections as state-licensed operators. Always check your own state's laws before signing up anywhere.

If gambling stops feeling like entertainment, free and confidential help is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER.